Privacy Policy

1. Who We Are

RBR Growth Consulting LLC, operating as RBR Growth Consulting("we," "us," or "our"), is a LLC organised in the United States. We provide digital marketing and growth consulting services to dental practices, law firms, and home service businesses.

We are the operator of the services and the text messaging program described in this policy, and we are responsible for the personal information handled through them.

2. Information We Collect

We collect information you provide directly to us, including your name, email address, phone number, business name, and any messages you submit through our contact forms. We also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, and pages visited.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Send transactional and informational messages you have consented to receive
• Improve our website, services, and customer experience
• Comply with legal obligations and protect our rights
• Analyze website usage and optimize marketing campaigns

4. Call Tracking & Recording

We use CallRail for call tracking and recording as part of our marketing services. Calls may be recorded for quality assurance and campaign attribution purposes. For dental clients, all call tracking is HIPAA-compliant. By calling our tracked numbers, you consent to call recording in accordance with applicable laws.

5. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to collect information about your browsing activity. This includes Google Analytics and advertising pixels to measure campaign effectiveness. You can control cookies through your browser settings, though disabling them may affect website functionality.

6. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential. We may also disclose information when required by law or to protect our rights.

7. Text Messaging (SMS) Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third party.

We respect your privacy. We use information you provide to send and respond to your mobile messages. This includes sharing it with platform providers, phone companies, and other vendors who help us deliver messages. We will not share mobile information with third parties for marketing. We may disclose information to satisfy legal, regulatory, or governmental requests, to avoid liability, or to protect our rights or property.

What we collect. When you opt in to our messaging program we collect your mobile phone number, the date, time, and method by which consent was given, the exact consent language shown to you, and the content of messages exchanged.

How it is used. Mobile numbers and message content are used solely to send and respond to transactional and informational messages relating to your service or inquiry. We do not use this information for marketing or promotional purposes, and we do not send promotional text messages.

Consent. Consent is obtained directly from you, never purchased or acquired from a third party, and is never a condition of purchase. Full details of how we collect and store consent are set out in our SMS Terms & Conditions.

Opt-out. Reply STOP to any message to unsubscribe. Opt-out requests are processed immediately and you will receive one confirmation message. Reply HELP for assistance. Message and data rates may apply. Message frequency varies.

Retention. Consent records and message logs are retained for as long as you remain opted in, and afterwards only as long as needed to honour your opt-out and meet legal obligations.

This section applies to your use of the Text Message Service and does not modify the remainder of this Privacy Policy, which may govern our relationship with you in other contexts. For questions about our messaging program, contact roberto@rbrgrowthconsulting.com.

8. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of communications at any time by replying STOP to any text message or by contacting us directly. To exercise any of these rights, please contact us at roberto@rbrgrowthconsulting.com.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at: